North East Tackle Reviews
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Northeasttackle.co.uk Return Policy?
Northeasttackle.co.uk has a detailed Shipping and Return Policy. For Mainland UK orders, Next Day Delivery is available (excluding Highlands, Islands and overseas) for orders placed before 12:00am Monday-Thursday. Orders under 2kg and under £30.00 are sent by courier on a 3-5 working day service. Please note all orders outside mainland UK may be subject to change with regard to shipping. Third party couriers ship via volumetric weight. If changes to shipping costs do occur, North East Tackle Supplies will contact customers prior to shipping. Any changes to shipping costs not agreed by both parties a full refund will be offered.
As for the Return Policy, Northeasttackle.co.uk will happily exchange or refund your unused purchase if you return it within 14 days of receipt, but they need notification within 7 days of receipt. They recommend you use Royal Mail recorded or special delivery or a courier as they cannot be held responsible for non-arrival of goods. The returned items should be unused in its original packing undamaged including any attached labels & tags. They will issue the refund (or send out an exchange) within 28 days from the date of purchase of original item(s). They will reimburse return postage & packing costs for up to 28 days after purchase. Refund on postage & packing does not include the cost of the original postage and packaging or return post if the goods are not damaged or faulty. Exchange (not faulty) goods may incur a further postage & packing charge. The Returns Department is located at North East Tackle Supplies Ltd, 309 Ryhope Road, Sunderland, Tyne & Wear SR2 9SS. You can contact them via email at sales@northeasttackle.co.uk or phone at 0191 5103573.
Are there any customer reviews for Northeasttackle.co.uk?
Reviews for Northeasttackle.co.uk show a mixed response from customers. The overall rating is 2.4 out of 5, based on 33 reviews. Among these, 30% are 5-star reviews, while 67% are 1-star reviews. Some customers have praised the company for its quick dispatch and delivery times, as well as its customer service. For instance, one customer mentioned that their order was confirmed and dispatched within 5 minutes, and it arrived the next day. Another customer appreciated the company's response to a delivery issue, stating that Northeasttackle.co.uk sorted out the logistics and ensured the parcel was delivered the next day. However, some customers have had negative experiences, citing issues with stock availability and delivery. One customer mentioned that their order was cancelled because the item was out of stock and discontinued, despite initially being told that it had been dispatched for delivery. It's important to note that these are individual experiences and may not reflect the experience of every customer.
What products does Northeasttackle.co.uk offer?
Northeasttackle.co.uk, also known as North East Tackle, is a leading fishing tackle store in the UK. The store offers a wide range of products for fishing enthusiasts. Some of the featured products include the Century Eliminator T1200 Shore Rod, Savage Gear Cutbait Herring Shad Kit, Savage Gear Dropshot Pro Pack Kit 22pcs, Savage Gear 4D Line Thru Perch, and Imax Thermo Waterproof Smock. The store also offers new products such as the Fox Captive Back Leads Mk2, Tactical Buzzer Bar Bag, Shimano Tactical 3/4 Rod Sleeve for 11ft, 12ft, and 13ft Carp Rods, and Shimano Tactical Compact Rucksack. The store prides itself on supplying all the major brands in the fishing industry, including Savage Gear, Imax, Century, Vass, Penn, Sonik, Fox, Zziplex, and many more. The store also offers a comprehensive range of coarse and specimen tackle from major brands like Drennan, Preston innovations, Fox, Diawa, Shimano & dynamite baits. The store provides a holistic shopping experience with expert advice available in their fishing stores to custom gear offerings in their tackle shop. They also have frequent clearance sales, loyalty programs, and seasonal offers. The store has a reputation for its unwavering dedication to its customers, with over 30,000 satisfied customers. Whether shopping online or visiting their physical stores in Hartlepool and Sunderland, customers are part of the North East Tackle family.